Satisfaction Guarantee:

• Our promise to you: 100% satisfaction guaranteed!
• We want you to love your Slow North goods as much as we loved making them for you.

Exchanges & Returns:

• If you’re not completely satisfied with your purchase, please contact our Customer Care team at customercare@slownorth.mom within 30 days of receiving your order.
• Proof of purchase is required to process your request.

For scent-preference or change-of-mind refunds, we refund the amount paid for eligible products after discounts, plus applicable product tax, to the original payment method. Original shipping charges are nonrefundable, even when no return is required.

See our Shipping & Exchanges policy for details.